7 juin 2022 à 0h09 Informatique & Télécoms Rabat 38 vues
Détails de l'annonce
Join us as a Technical Support Senior Technician (Chat) on our Product Services team in Casablanca to do the best work of your career and make a profound social impact.
What You’ll Achieve
- As a Senior Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.
You will :
Solve complex problems for customers and be on top of ambitious expectations
Partner closely with customers while communicating proactively regarding overall progress of queries
Exhibit first-class customer service
Drive operational excellence through quality closures and efficient management of issues
Have the opportunity to mentor and coach other team members
Take the first step towards your dream career
- Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
Fluent communication skills in French
Minimum of 2 years of related experience
World-class customer service and work ethic
Ability to excel under pressure
Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures
Desirable Requirements
Experience with job-associated databases or software.
- Lieu de travail Maroc| Casablanca, Maroc
- Date d'expiration 27 Juillet
- Niveau de poste Confirmé / Expérimenté
- Secteur d'activité Informatique, Télécom, Internet
- Nombre de postes 01