The Position

• Our Reservation teams are an integral part of Intrepid’s success, and as a Reservation Assistant, you’ll play a big part in that, by providing administrative support to the Reservation Manager to ensure the success of the reservation function at Intrepid Europe.
• This includes liaising with operators, and making bookings & cancellations.
• This role will also work closely with the Operations Department to assist in the successful running of trips and with the Sales Department assisting with private groups and external brands reservations

You’ll be responsible for :

• Ensure accurate reservation information is sent to suppliers within agreed timeframes and assist with reservations for local sales within agreed time frames

• Covering reservations inboxes and assisting partners with help whenever needed during and after the office working hours, weekends & bank holidays

• Ensuring excellent customer service to external and internal customers

• Assist the Reservations Manager and Supervisor with specific tasks or projects as required

• Ensuring Intrepid Group’s Purpose Beyond Profit philosophy remains in front of mine in your contribution to the achievement of the social, environmental and Intrepid Foundation goals as set by IG each year

Some of the essentials you’ll have are :

• Travel experience in Europe (preferred) and a passion for travel

• Strong knowledge of different of Intrepid travel

• Outstanding organizational and customer service skills and attention to detail

• Experience in analysis and creating reports

• Strong knowledge and experience of Microsoft Word and Excel

• Ability to communicate in English

• You’ll be responsible, reliable and honest and can work independently and collaboratively with a team and share Intrepid’s core values of integrity, innovation, fun, passion, growth, and responsibility.

• Lieu de travail Maroc| Marrakech et région, Maroc
• Date d'expiration 09 Octobre
• Niveau de poste Débutant / Junior
• Secteur d'activité Services
• Nombre de postes 01