Location

• This position is located at our property Amanjena in Marrakesh, Morocco.

Position Overview

• The Front Office Coordinator is responsible for overall front desk activities including management of the reception area and meeting areas, guest service, phones, mail, and office supplies.

Responsibilities

• Provides exceptional guest service in person and on the phone.

• Assist the Front Office with administrative work

• Maintain cooperative working relationships with other operational departments

• Coordinates with the Front Office manager overall activities for the front office, including training, scheduling and supervision of front desk volunteers and staff coverage

• Maintain the ‘on-call’ list

• Oversee office supplies: organizing, maintaining and communicating needs on weekly basis to FOM
  

Qualifications

• Hospitality management graduates, college graduates or equivalent

• Proven experience as a coordinator in a customer relations service is a plus

• Excellent oral and written communication skills

• English, French and Arabic speaking.

• Exceptional guest service skills

• Proficient with MS Office suite and Opera.

• Lieu de travail Maroc| Marrakech et région, Maroc
• Date d'expiration 25 Septembre
• Niveau de poste Débutant / Junior
• Secteur d'activité Services
• Nombre de postes 01