Job Description
OVERVIEW

• At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives.
• To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to.
• We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:
• Invest in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms.
• Nurture pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures.
• Act like owners – taking the charge, leading by example and an immense sense of pride in their work.
• Celebrate communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.
• If this sounds like you and you share our values, then you may find that your natural home lies with Aman. Talk to us about aligning your passion with our opportunities.

RESPONSIBILITIES

• Serves meals to guests according to the rules of etiquette; prepares dining room and server stations to fulfill this function

• Satisfying guest needs and exceeding their expectations by projecting a positive hotel image through proper grooming, appropriate verbal communication, and taking responsibility of guest needs.

• Attending the daily line-up and knowing what the specials are and how many we have

• Setting the dining room and prepping the server stations according to meal period

• Knowledge of all menu items and accompanying silverware

• Delivering bread and butter

• Relay orders to kitchen

• Food running – presenting food to guests according to standard

• Clearing plates from guests and cleaning tables according to standard

• Answering guests requests immediately

• Be aware of all tables in the dining room, if you notice a table that has been unattended for awhile-ask if there is anything you can do for them

• Informing the kitchen of any special requests or needs (allergic to shellfish)

• Recording and passing on any useful information to the host/hostess such as special occasions, etc

• Know how to answer the phone and properly take a Private Dining order (also need to ask for turn down service during the PM shifts)

• Know when to fire your food and how long it will take for the food to come out

• Inform guest about certain dishes because they may take longer than others

• If children are with a group ask the adults if the would like the children’s food to come out when ever it is ready

• Communicate with other servers or back servers to see if they need any help

• Taking daily status report of all suites

• Attending the daily line-up and knowing what the specials are and how many we have

• Supporting the team in a positive & helpful manner

• Reporting missing or damaged items and lost and found items

• Keeping high personal grooming standards and maintaining a neat uniform

• Wearing a nametag at all times

• Assisting Manager on Duty in times of need

• Assisting in the setup and breakdown of special events and functions

• Becoming familiar and complying with all Amangiri policies and procedures

• Be prepared to answer any questions about the hotel or the food

• Assist guest with their chair

• Maintaining overall cleanliness and tidiness of dining room and public space

• Polishing glasses and silverware

• Maintaining cleanliness of back of house and kitchen area

• Completing opening & closing responsibilities

• Performing other duties as assigned by management

QUALIFICATIONS

• Need to be competent in the use of Micros

• Knowledge of dining room and kitchen procedures helpful

• Previous dining room experience helpful

• French and English speaking.

• Lieu de travail Maroc| Marrakech et région, Maroc
• Date d'expiration 02 Juillet
• Niveau de poste Débutant / Junior
• Secteur d'activité Services
• Nombre de postes 01