Job Description Summary

Overview

In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both MasterCard and our customer

Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.

Are you motivated to be a part of driving a world beyond cash?

Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?

Are you able to cope with a fast changing and ambiguous environment?

Role

Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution.

Assess and document customer needs and according implementation impacts on customers and MasterCards core and non-core processing systems and platforms.

Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.

Handle multiple customer processing implementation projects in parallel

All About You

Experience in Information Technology system knowledge, with good understanding of network technology, applications, and project management

Strong knowledge of payment transaction processing and industry business knowledge

Good understanding of MasterCards payment processing systems, formats and associated customer host interface testing services and principles

Good understanding of the 4 party model and the full transaction lifecycle for MasterCard brands

Ability to interact well with the customer

Good verbal and written communication skills

Self starter with a desire to learn independently

Ability to work in a matrixed organizations and cross functional teams

Ability to manage change in a technical work environment

Ability to understand theory /principles with business impact and apply this understanding to the work environment

Ability to provide training and overview of the functions within CIS and to customers

Fluent in English is required

Fluent in French and Arabic is an asset