Job Description Summary

Overview:

Leads all aspects of account management and business development for the assigned accounts and manage Mastercard relationship with key Financial Institutions in North West Africa Markets;

Responsible for setting sales strategies as it relates to customer accounts that are aligned with the Cluster strategy and achieving sales goals that drive market share, volume and revenue growth

Leads and manages existing customer relationships, and works to identify opportunities and customer needs

Responsible for sales opportunities pipeline management at the account level

Responsible for all administrative and operational issues for the assigned accounts.

Implements customer solutions that improve revenue generation and enhance mutual profitability;

Develops strong internal relationships within Mastercard to enable the achievement of the business goals;

Role:

Contributes to the achievement of sales and net revenue targets

Assists with analysis of customers business through profitability modeling, financial forecasting and competitive analysis

Understand customer priorities and defining Mastercard strategic agenda for the customer and identifying revenue growth opportunities. Pro-actively address customer needs

Designs strategies, messaging and proposals for customers

Supports the management key customer relationships at manager levels

Collaborates with the account team and customers to plan, execute and monitor progress against annual business plans

Partners with customers to deliver customized solutions and comprehensive consulting support

Provides operational and delivery support in line with customer delivery partners.

Designs specific strategies to find new segments and opportunities growth for Mastercards customers

Develops financial models based on estimated Customer gross dollar volumes to structure new deals and alliance agreements.

Designs and execute strategic/tactical plans to enhance customer and Mastercard profitability.

Develops strong working relationships with key influencers at customer banks and with Mastercard cross functional teams.

Environment scanning, feasibility & opportunity assessments on new concepts and ideas.

International travel required within the region.

All About You:

Excellent analytical skills (e.g., cards P&L analysis, financial forecasting, competitive analysis)

Selling Skills with ability to initiate, pursue and close a sale, as well as strong influencing and negotiations skills

Strong presentation skills, written and oral (French, English and Arabic)

Proven ability to develop business relationships at all levels

Results-oriented and customer-focused

Strong Sales / Business Development / Relationship Management background.

Excellent problem solving and business acumen

Minimum Bachelor's Degree or equivalent, Masters degree/MBA preferred

Team-player with strong collaborations skills.

in-depth knowledge of Payment industry and Mastercard's core products, rules, and services.

Market knowledge