We are pleased to announce an incredibly exciting opportunity to join our Commercial team in Casablanca, Morocco as Reservations and Ticketing Agent.

Duties and Responsibilities

• Make and confirming reservations for passengers, selling tickets for the airlines.

• Serve customers professionally through telephone or in person in order to achieve customer satisfaction, generate revenue, and take all possible measures to avoid loss of revenue.

• Assist passengers requiring special assistance to board or depart.

Qualifications

• To be successful in this role, you must possess the following :

• Relevant College or University qualification

• 2 years of job related experience

• Excellent communication skills with fluency in English language.

• Thorough knowledge of special rates / offers / promotions.

• Proven ability to manage room sales with due regard to the Revenue.

• Ability to adhere to Management Policy and target sales mix to achieve maximum room revenue, ensuring every opportunity to sell is taken.

• High potential individual willing to be trained / learned.

• Demonstrates Quality Consciousness.

• Lieu de travail Maroc| Casablanca, Maroc
• Date d'expiration 24 Septembre
• Niveau de poste Débutant / Junior
• Secteur d'activité Services
• Nombre de postes 01