Job Purpose

The Receptionist is responsible for greeting clients, job applicants and visitors to our office. he/She will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sending, sorting and distributing mail.

Main Scope/Responsibilities

• Greet and welcome guests as soon as they arrive at the office or JESA front desk in a friendly manner, and answer any questions visitors have                
• Receive deliveries; sort and distribute incoming mail                
• Fulfil the waybills for the shipment forms and coordinate with the local and international express shipment providers                
• Maintain reception area and all common areas in a clean and tidy manner at all times                
• Maintains security by logging all visitors                 
• Direct visitors to the appropriate person and office                
• Answer, screen and forward incoming phone calls and keep detailed and accurate records of visitor requests and of calls received. Taking and ensuring messages are passed to the appropriate staff member on a timely basis                
• Undertake such other duties and special assignments as may be allocated by the Manager such as performing ad-hoc administrative duties.

Education

• Bac +2/3
• Curricula: Business Administration and/or Management 

Global Experience

• 2-5 years

Specific Experience in the position

• Minimum 3 years prior experience as a receptionist or working with administrative/clerical procedures.