Join us as a Principal Engineer on our Hyperconverged and Cloud Solutions team in EMEA, to do the best work of your career and make a profound social impact.

What You’ll Achieve

• As a Principal Engineer, you will use your expertise in VMware/Linux technologies to provide support to our frontline teams and customers as you resolve complex technical issues.
• You will also work on improving processes, standards, and strategies to enhance our support services.

You will :

• Recommend and use a wide variety of test equipment, diagnostic tools and techniques used in problem resolution to resolve customer issues - assisting engineers on complex cases and elevated engagements.

• Maintain a closed-loop communication style assuring all appropriate individuals are notified of ongoing issues and problem resolution status.

• Be responsible for sharing all acquired knowledge concerning problem resolutions – leading efforts in facilitating problem re-creation and failure analysis systems level issues.

• Foster close working relationships with our partners to provide best in class support.

• Stay up to date with product developments by taking ongoing training and maintaining industry standard expert certifications e.g. VCP, VCAP, RHCE.
  

Take the first step towards your dream career

• Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 8-10 years of relevant experience or equivalent combination of education and work experience (Undergraduate degree and 4-6 years relevant experience or Graduate degree and 2-4 years relevant experience).

• Strong working knowledge of VMware products such as vSphere, vSAN, NSX, Horizon, vRealize.

• Good working knowledge of Linux technologies.

• Knowledge of protocols and technologies used in Virtualization and Linux solutions: NPAR, iSCSI, FC, SMB, NFS, VLAN, VXLAN, GENEVE, LACP.

• Proven track record of multi-tasking, keeping deliverables on target and troubleshooting customer environments
  

Desirable Requirements

• Working Knowledge of some of the following SAN / Network technologies & protocols (vGPU, NVME-OF, SR-IOV, RDMA, iSER, FCoE, DCB, RDMA, NAT, OSPF, BGP, VPN)

• Proven track record in maintaining and enhancing skill(s) level(s) according to future technology trends, and achieving Industry Certifications on a continuous basis

• Certifications:

  • VMware VCP, VCAP, VCIX

  • Red Hat RHCA, RHCE

  • Cisco CCNA, CCIE

  • Dell Proven Professional

  • Red Hat, Ubuntu, Kubernetes.

• Lieu de travail Maroc| Casablanca, Maroc
• Date d'expiration 16 Juillet
• Niveau de poste Confirmé / Expérimenté
• Secteur d'activité Informatique, Télécom, Internet
• Nombre de postes 01