The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.

We work in two ways directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.

These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Role Purpose

To provide a variety of administrative support in HR area, contributing to the development and implementation of efficient and effective HR practices, systems and policies and to ensure compliance with British Council values, Performance Management and Professional Development, Code of Conduct, and Equality, Diversity and Inclusion standards.

Main Opportunities/ Challenges

The role is expected to work effectively with colleagues across all activity streams. They will provide administrative support to the HR Lead within country in the different HR areas including Employee relations and staff wellbeing related administration, managing staff records, supporting with recruitment and selection, induction, HR metrics, maintaining systems and processes and documentation, handling internal enquiries, preparing management information reports, etc

The role reports to NA Cluster Senior Regional HR Administrator.

Main Accountabilities

Service support

• Delivers a range of administrative services within agreed corporate procedures, to maximise quality, continuity, and efficiency.
• Maintains accurate HR information/records on HR related system and drafts routine and some non-standard documentation, reports.
• Performs straightforward analysis, manipulation and interpretation of data, tasks or information, presenting findings accurately and appropriately to support effective maintenance of management information systems.
• Provides logistical support to the organisation and delivery of internal and external activities/events, to ensure they run smoothly and efficiently.
• Runs payroll or provides information to external payroll provider, completes any statutory reporting as required
• Report any compliance issues related to labour law / TACOS / policies / procedures.
• Coordinate on the health insurance operations as assigned by the Senior Regional HR Administrator.
• Responsible for the onboarding / offboarding process with the utmost accuracy and proficiency.
• Ensure on time communication with Social Security / Tax consultants on enrolments / cancellations.
  

Customer support

• Receives and responds to enquiries from/to customers, and may be a specific point of reference on queries relating to HR. Identifies where more complex issues require resolution by others and refers them on accordingly.
• Recognises and understands the impact of incidents arising (e.g., complaints, resourcing problems, logistical or technical difficulties) and proactively alerts the team leader to any issues of concern that are likely to impact service delivery.
  

Relationship & stakeholder management

• Proactively communicates and liaises with others (inside and outside the BC) to ensure effective coordination and delivery of events, services, and activities
• Builds an understanding of whos who within the wider department, unit, or region to enable effective resolution of issues when they arise.
  

Managing Self & Others

• Plans and prioritises own work activities, responding to changing requirements to ensure effective delivery of responsibilities over a daily time horizon
• Tasks and coordinates others (e.g., internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, to ensure efficient delivery of services. Monitors task completion to agreed quality and time standards
  

About You (essential Requirements For The Role)

• Candidate must have the right to work in either in Morocco, Algeria or Tunisia (Flexible)
• Arabic, English, and French at full professional proficiency level - spoken and written English at B2 level.
• Experience of running payroll
• Minimum 2 years of experience working in HR and using HRIS
• Strong systems knowledge (Excel, Word, Power Point, Payroll and HRIS)
• Exceptional attention to detail
  

Desirable criteria

• First degree in Human Resources or a relevant professional HR qualification.
• Experience in an international environment
• Experience of working in a remote team
• Experience of working with HR Shared Services
• Working knowledge of employment and labour laws for Morocco, Algeria and Tunisia.
  

Further Information

• Role: HR Officer Req ID 16656
• Number of positions :1
• Pay Band: H/4
• Contract type: 1 year fixed term local contract - renewable
• Location: Flexible in Tunisia, Algeria, Morocco
• Closing date and time: 1 January 2022 (23.59 Gulf Standard Time)
  

Further information: Candidates should have the legal rights to live and work in Algeria, Morocco, Tunisia.

Please note that all applications should be submitted only in English.

It is advisable to apply in advance to avoid any technical issues at the last moment.

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Councils Safeguarding policies for Adults and Children.

If you have any problems with your application please email [email protected]

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ASK HR email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.