Job description

• To provide high quality, comprehensive HR transactional support (Tier 1/Tier 0) across all GSK businesses in a cluster/country by focusing on enhancing technology utilization, data quality and metrics to increase HR customer satisfaction.

Responsibilities :

• Provide transactional HR support across all processes and across all business units within the country/cluster

• Support internal client groups with responses to queries and provision of advice and guidance

• Manage the employee interface, ensuring understanding, compliance and satisfaction with HR Policies and processes mitigating risk of employee dissatisfaction and litigation

• Use data and metrics to ensure the high performance of Tier 1/Tier 0 processes and propose improvements to enhance the customer experience

• Own the data quality of our systems and ensure appropriate follow-up with employees / line managers to secure this

• Maintain records in HR systems to ensure entries are updated for payroll and other key HR processes

• Liaise with external suppliers as appropriate to deliver HR services

• Support continuous improvement activities to further simplify and standardize processes

Requirements :

• Bachelor degree

• 3 - 4 years of experience in HR

• Excellent IT skills and ability to manage the technological landscape for all available HR tools (Workday, Service Now, etc.)

• Excellent analytical skills in order to manage and interpret data making an impact on efficiency of HR transactions and processes

• Ability to exercise good judgement and initiative in finding solutions

• English language fluency is a must.

• Lieu de travail Casablanca, Maroc
• Date d'expiration 08 Mai
• Niveau de poste Confirmé / Expérimenté
• Secteur d'activité Services
• Nombre de postes 01
• Type de contrat CDI