Job description:

• The Field Services Outside Sales Representative is accountable for the promotion and sales of a broad range of technical services including the start-up, maintenance, testing, retrofit, upgrade and digital Services of all major manufacturer's electrical equipment installed at the customer’s site. 
• The Outside Service Sales Representative is also accountable for the selling of turnkey projects ranging from simple replacement of equipment to fully engineered solutions. 
• This position is responsible for developing and maintaining relationships with new and existing Schneider Electric customers to identify the scope of work, estimate and sell system adds/modifications and maintenance agreements so as to meet or exceed his/her profitable sales target. 
• The Field Service Sales develops new sales opportunities and addresses and services the needs of established accounts, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs. 
• Creates Field Service Service proposals, and close them facing the customer. He/she interacts with the account manager from the Business Units, and also with Field Service Inside Service Sales Representative and Field Service Operational Marketing. 
• He/she will have to increase the mix of Service Plans sales as a top priority.

 Essential Responsibilities:

Develops account profiles and executes the sales plan. 

• Applies market and account skills necessary for dealing with specific target audiences.
• Identifies and contacts potential customers or prospects, either existing or new.
• Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery..)
• Utilizes BFO (Salesforce.com) for sales funnel management and for Account Planning.
• Provides monthly forecasts and summaries in a timely manner.
• Participates in the preparation of analysis and reports on field service performance.  
• Works closely with tendering team to ensure the respect of Field Services expected margin.
• Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.
• Is “feeding” the Field Services Marketing leaders with Offers feedback and needs
• Educates customers on all SE products and services with special attention on Recurring and digital Offers
• Provides mentoring, coaching and guidance to other sales employees
• Coordinates and/or attends trade shows and marketing/sales seminars as needed

Main interactions:

• Field Services Sales Team, Customers, Field Services Vice President, Field Services Operational Marketing, Inside services sales, BU/Country account managers, Business developers, Services Bureau.

Key Success Factors:

• Good working relationship and regular coordination with all Account Managers (incl. GAM/KAM) for opportunities identification and support
• Regular collaboration with Field Services Operational Marketing team for thorough understanding of country Installed Base.

Qualifications 

• The successful candidate should have a (4-5) year college degree or equivalent work experience in the sale of winders and (3-10) years technical sales experience.
• Inside sales or CCC experience is a plus
• Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.
• Excellent verbal and written communication skills including C-level customers
• Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product. 
• Proficient in Microsoft Office suite and ERP/CRM related tools.  
• Excellent organizational skills.

• Lieu de travail Maroc| Casablanca, Maroc
• Date d'expiration 24 Avril
• Niveau de poste Responsable d'équipe| Manager / Responsable département| Jeune diplômé
• Secteur d'activité Informatique, Télécom, Internet
• Niveau d'étude (diplome) Licence (LMD), Bac + 3| Master 1, Licence Bac + 4| Master 2, Ingéniorat, Bac + 5
• Nombre de postes 01
• Type de contrat CDI| CDD ou Mission