Poste :

As an Assistant Flight Dispatcher, you will be required to generate timely, effective and safe operational flight plans and pre-flight briefings for scheduled and non-scheduled flights, flight following, slot control and crew control functions while ensuring all operational tasks are achieved and regulatory/company procedures are adhered to.

1. Supports the Company’s operational control and dispatch reliability by efficiently responding to irregular and emergency requirements taking into account safety, efficiency and customer satisfaction.   
2. Optimization of Flight Plans, fuel calculations and ensure accurate Flight Plan documentation is delivered in a timely manner
3. Optimization of ATFM slot management
4. Effectively capture non-standard events in the OCC Shift Report.
5. Provide support for other department staff on duty and advice on operational impacts
6. Effectively communicate operational issues or restrictions to relevant operational departments(e.g., Ground, Rostering, Maintenance, etc.)
7. Generate and certify accurate flight plan data for flight crew to enable safe, compliant and efficient flight operations ensuring aircraft depart with the correct flight plan and relevant documentation
8. Process flight plan data and documentation in an accurate and timely manner, (within KPI requirements)
9. Maintain a safe operation through adherence to OCC operating Procedures
10. Liaise with relevant authorities (e.g. DAC) and service providers on matters pertaining to Flight Dispatch and Slot Control operations.
11. Work closely with IFPS, to optimize the airline’s slot management.
12. Completion of all shift specific duties in an accurate and timely manner (MAC Daily OTP report)
13. Maintains the Flight Punctuality system in in OCC through CESAR update, Daily Aircraft Rotation, etc.).
14. Ensure all involved departments are advised of any irregular operations as soon as possible following the required OCC Procedures.
15. Provides Flight monitoring on all flight’s ex base and from stations; coordinates with Duty Officer to publish and disseminate information of different nature to team and other departments, this includes delays/disruptions, accidents, and incidents; in addition, publishes new developments relevant to the daily operations.
16. Apply Company procedures to minimize disruptions.
17. Where necessary, being proactive and initiating action to resolve or improve operations.
18. Ensure adherence to all required policies including disputes resolution
19. Identify problems and provide solutions to improve the department
20. Input to and support for departmental strategy
21. Book hotel and tickets for additional flights outside office hours
22. Ensure advance pick-up for crew outside rostering office hours
23. Communicate all changes to stations for hotel and transport amendments
24. OTP meetings during weekends and legal holydays.
25. Coordinates with OCC Manager/Operations Controller/ to manage irregular operations and disruptions, delays, cancellations, and rotations in an effective manner whilst initiating alternative plans in line with business interests and needs.
26. Coordinate OCC Manager/Operations Controller/ to manage commercial changes in daily plan of operations.
27. Receive the flight envelopes after completion of the flight for archiving.
28. Coordinates with relevant departments ensuring that all Air Arabia flights to be operated are completely covered with qualified crew members and standard crew complement.
29. Creates, modifies and/or adjusts the crew pairings and crew rosters to cater to ad-hoc flights, flight re-routings, training activity revisions, absences and other disruptions affecting the published crew rosters with the goal of optimizing the crew utilization at the best and most applicable way.
30. Participates in identifying improvements/adjustments required in the current processes or procedures, and in the productivity, systems used by the Crew Control team; e.g. crew management system, communication tools, reporting tools.